General group reservations are available for groups of 15 or more.
They're perfect for company trips, neighborhood associations, club outings, and other occasions.
On the day of your visit, we'll guide your group through a dedicated group lane to ensure a smooth entry.
The wonder of 634 meters grows
the more you share it.
From this height, the views gently nurture your memories.
Sharing the same panorama leaves a lingering impression and makes your memories of the trip even richer.
Group rates apply.
(Up to 30 vehicles)
Up to one companion per 15 guests.
You can apply after your reservation is confirmed (up to 5 people)
Advance payment by credit card, bank transfer, travel agency payments, or coupons
From 12:00 am 180 days before your visit
until 5:00 pm on the day before your visit.
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Tembo Deck
|
Tembo Deck+ Tembo Galleria
|
|
|---|---|---|
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Adult
(15 years old and over)
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Tembo Deck
1,800 yen
( 900 yen)
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Tembo Deck+ Tembo Galleria
3,000 yen
( 1,500 yen)
|
|
Children
Junior high school students and younger (ages 6-14)
|
Tembo Deck
900 yen
( 450 yen)
|
Tembo Deck+ Tembo Galleria
JPY 1,500
( 750 yen)
|
Tour escorts (including guides and interpreters) accompanying customers who have made Group reservations through a travel agency.
If the number of attendees falls below 15 after your reservation, you will be required to pay the Admission fees for 15 adults .
From when you make your reservation until 5:00 pm on the day before your visit.
A cancellation fee will be charged if you reduce the number of people or cancel your reservation 7 days or more prior to your visit.
Group Admission
We have a Group bus parking available for customers who have made Group reservations for admission to the Observation deck .
We can arrange a bus parking reservation to coincide with your group reservation upon request.
Parking can be selected in 30-minute increments from 2 up to 6 hours.
The parking start time is tied to your observation deck admission and is available from 30 minutes before entry.
| Parking hours | Tembo Deck Group admission reservation | Tembo Deck& Tembo Galleria Group admission reservation | ||
|---|---|---|---|---|
| Basic fee | 2 hours | JPY 3,000 | JPY 3,000 | |
| 2 hours 30 minutes | JPY 3,750 | JPY 3,000 | ||
| After that, reservations can be made every 30 minutes for up to 6 hours. | ||||
| Extension fee | Every 30 minutes | 750 yen | 750 yen | |
Free until 5:00 pm the day before.
If the day before your visit falls on a day when the Group Reservation Center is closed, reservations will be accepted up to the previous business day.
From that point up to and including the day of the visit: 100%
If you use only the Group bus parking without a group admission reservation for
the Observation deck, different fees and application periods apply.
STEP 1
Please make group reservations using the online group reservation service.
*Applications submitted via the website will be accepted as requests and will be confirmed as official reservations after the details are reviewed by the Group Reservation Center.
STEP 2
Customers who have reserved a Group bus parking will be issued a "Bus Parking Permit".
Please download and print the bus entry pass from your account page on the group reservation web service,
and display it at the front of the bus when you arrive on the day of your visit.
STEP 3
From 30 to 7 days before your visit
Please make your payment from your account page on the group reservation web service,
either by credit card or by bank transfer to the designated account, between 30 and 7 days before your visit.
*Even if your credit card is already on file, you must authorize the payment during this period.
STEP 4
On the day of your visit
If you are using the Group bus parking, after entering the parking lot, the group representative should go to the Group Ticket Counter on the 1st floor to register.
Please present your reservation confirmation slip upon arrival.
*Registration begins 30 minutes before your scheduled appointment time.
STEP 5
Please hand out the tickets to everyone in your group.
Please proceed to the 4th-floor entrance area via the Group only lane, guided by Staff .
*Please cooperate with Hand baggage inspection and Ticket gates on the 4th floor entrance area.
For groups with a group admission reservation, we offer optional add-ons to help you enjoy a full day at TOKYO SKYTREE.
These options can be reserved once your group admission reservation is confirmed.
We offer pre-visit site inspections for customers considering Group bookings.
You can check the facilities and the flow of movement on the day.
For site inspections, up to five people per reserved group—including travel agency staff—are permitted regardless of the group's total size.
Please apply via the applicable reservation on the group reservation web service or by phone.
| Registration period | From the time a group reservation is made until 5:00 pm on the day before the requested preview visit. |
|---|---|
| How to apply | [Online] Go to "Post-reservation options" within the applicable group reservation on the group reservation web service. [Phone] Contact the Group Reservation Center at +81-3-3626-0634 (weekdays, 10:00 am–5:00 pm). |
| On the day of the site visit | Please have all members of your reservation come to the Group Ticket Counter on the 1st floor. We will verify your name using your business card or identification. |
| Important Information | We cannot accept viewings without a reservation. Viewings are limited to Group of customers aged 18 and over. Group bus parking is not available. |
*You can view the table by scrolling horizontally.
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Group reservations are not accepted. Please purchase individual tickets.
However, small schools may reserve as a school group even if they do not meet the minimum number.
A.
A flat cancellation fee of JPY 300 per person will be charged for cancellations made from seven days before your visit through the day of your visit.
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Admission fees for the specified number of adults are required as a minimum guarantee.
If the same group has multiple entry times, the minimum guarantee applies to each reservation.
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There is no upper limit on group size.
Depending on circumstances, groups of around 120 people or more may be asked to enter at staggered times.
*Reservations for groups of more than 200 people must be made by phone; they cannot be booked through the group reservation web service.
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Tour leaders (including guides and interpreters) and crew accompanying visitors who booked as a group through a travel agency receive one free admission for every 15 paying visitors.
*If this allowance is exceeded, the excess will be charged the group rate (adults).
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Refunds cannot be issued for bad weather or poor visibility. Admission fees remain the same regardless of weather or viewing conditions.
A.
If operations are suspended due to strong winds or similar conditions, we will waive the cancellation fee for group reservations. If you would like to reschedule for another date, please contact us.
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Site visits are only possible if a Group reservation has already been made.
A site visit request can be made for up to 5 people per Group , including representatives from the travel agency.
Please make your reservation through the designated Group reservation section within Group reservation web service.
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We do not send out Brochure in advance. Please check the digital map for a map of the building.
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You can exchange your admission tickets from 30 minutes before your reserved entry time
on the day of your visit at the Group Ticket Counter on the 1st floor of TOKYO SKYTREE.
Please note we cannot accommodate changes to your party size after tickets have been exchanged.
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We offer wheelchairs for loan. Please speak to a nearby staff member on the day of your visit.
Advance reservation is not accepted; please understand that availability is limited.
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Requests submitted online outside the Group Reservation Center's opening hours will be processed on the next business day.
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If you're entering on the same day and can be confirmed to belong to a group that already has a reservation, you may be able to join that booking.
This applies to school groups and general groups of roughly 200 people or more.
Please contact the Group Reservation Center for details.
Reception hours: 10:00 am–5:00 pm (closed on weekends, public holidays, and year-end/New Year holidays). We've been receiving an increasing number of wrong numbers, so please double-check the number before calling.
