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How to change your reservation
Here's how to change a reservation made through the group reservation web page.
If you booked by phone, please call us.
Step 1: View reservations
After logging in, click "Reservations" in the left-hand menu. Your list of submitted reservations will appear, where you can review them and update the date and time of your visit, the number of guests, or group information. .
Step 2: Select the reservation you want to change.
Your submitted reservations are listed below. To change a reservation, click the "View" button to open its details.
Step 3: Open the reservation details screen and select the changes.
The details of the reservation you selected will be displayed. To make changes, select the relevant tab at the top of the screen.
・To change the date, time, or number of guests, choose "Plan".
・To update group information, choose "Group".
Step 4: Review your plan and begin editing
On the reservation details screen, select "Plan" to view your current reservation.
To change the date, time, or number of guests, click the "Change reservation" button at the bottom of the screen.
Step 5: Changes to date, time, or number of guests
To change the number of guests, update the number for each ticket and click "Next".
To change your visit date and time, click "Change" next to your reserved date, pick a new date from the calendar, then choose a time slot from the list.
Step 6: Confirm changes and submit your application
Please review the changes on this confirmation page. If everything looks correct, click "Submit request" to apply them.
- Change requests will be received for review;
Changes will be finalized once the Group Reservation Center has reviewed and approved your reservation details.
