Information before you contact us
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Contact TOKYO SKYTREE
TOKYO SKYTREE Call Center
Navi Dial
Reception hours: 10:00 am–6:00 pm (daily)
Please check the number carefully before calling,
as we've recently received more misdialed calls.
If you're calling from certain IP phones or from overseas,
please call +81-3-6700-4822.
Call charges for the phone number above are the caller's responsibility.
Calls with our staff are recorded to confirm the information you provided and the details of our staff's responses.
Inquiries about group reservations and group bus parking at TOKYO SKYTREE
TOKYO SKYTREE Group Reservation Center
Reception hours: 10:00 am - 5:00 pm (closed on Saturdays, Sundays, public holidays, and during the year-end and New Year holidays)
FAX. +81-3-3626-6341
Lost and found inquiries at TOKYO SKYTREE TOWN
TOKYO SKYTREE TOWN Lost & Found Center
Reception hours: 9:00 am to 11:00 pm
Lost items will be reported to the police within one week of being found.
