Department Introduction OUR TEAMS

Supporting TOKYO SKYTREE,
Professionals in each department

TOKYO SKYTREE is
It is supported by collaboration among departments with diverse areas of expertise.
Each person takes on their role and contributes their strengths,
We are creating safety, security, and a Future for this place.

Corporate Planning Department CORPORATE PLANNING DEPARTMENT

I'm drawing the Future of TOKYO SKYTREE.

The Corporate Planning team is responsible for formulating management strategies that define the company's direction, collaborating with various departments to introduce new company-wide systems, and improving operations. The Accounting team is responsible for financial strategies aimed at enhancing corporate value through accounting, taxation, and asset management. And the IT team is responsible for everything from the introduction to the operation and maintenance of internal systems. Through these three roles, they support the core operations of the business.

Main role KEY ROLES

  • Business Strategy
  • Finance and Accounting
  • Information Systems

Planning and management tasks that support company operations

AI Promotion Office AI PROMOTION DEPARTMENT

We will accelerate the Future with the power of AI.

In recent years, the use of AI has evolved beyond being merely a business support tool to an indispensable element for the sustainability and growth of businesses. Against this backdrop, we established the "AI Promotion Office" in April 2026 as a specialized department to strongly promote the use of AI.

Main role KEY ROLES

  • business growth
  • AI utilization
  • Business improvement

Using AI to solve management challenges and drive business operations

General Affairs and Human Resources Department GENERAL AFFAIRS AND PERSONNEL DEPARTMENT

Supporting employees and fostering organizations.

Our general affairs staff handles a wide range of tasks, from building smooth relationships with internal and external stakeholders to contract management, employee benefits, and equipment and supplies management. Our human resources staff are responsible for organizational development, recruitment and training, and the establishment of personnel systems. Through these roles, we maximize the potential of each employee and support the sustainable growth of the company.

Main role KEY ROLES

  • Sustainable growth of the company
  • Organizational development
  • Human resource development

Building a foundation to support people and organizations

TOKYO SKYTREE TOWN Public Relations Office SECRETARIAT OF PUBLIC RELATION

We will convey the current state of TOKYO SKYTREE TOWN with reliable information.

The public relations office is responsible for disseminating information about the appeal and value of TOKYO SKYTREE TOWN domestically and internationally, and for increasing recognition and building trust as a company and facility. They disseminate the latest information on events, stores, products, and services through news releases and media.

Main role KEY ROLES

  • Event Information
  • Media Relations
  • PR activities

Creating appeal for TOKYO SKYTREE TOWN through media outreach.

Communication Design Department COMMUNICATION DESIGN DIVISION

The appeal of TOKYO SKYTREE
Delivering it to the world.

We are working to enhance the appeal and experiential value of TOKYO SKYTREE through information dissemination on the web and social media, event planning and management, and lighting design. We also play a crucial role in overseeing our entire tourism business, including optimizing visitor numbers and revenue through data-driven Ticket pricing.

Main role KEY ROLES

  • Enhancing the experience
  • Event planning and writing
  • Ticket pricing

Event planning and management, and use of social media.

Lighting Design

An example of lighting design

blue

The lights were illuminated to convey the message that the world should unite to overcome COVID-19. The message "TOGETHER WE CAN ALL WIN" was also projected.

Laser mapping (TOGETHER)
Laser mapping (WE CAN ALL WIN)

Tourism Sales Department SALES DIVISION

Creating the entrance to the journey,
My destination is TOKYO SKYTREE.

We attract visitors to TOKYO SKYTREE through sales activities with domestic and international travel agencies, planning of tourism products, and participation in overseas travel fairs and trade shows. We also play a key role in attracting visitors to TOKYO SKYTREE through sales strategies that maximize the facility's appeal, such as collaborations with Official partner companies, private rentals, and the use of event spaces.

Main role KEY ROLES

  • Travel agency sales
  • Tourism product planning
  • Tourism promotion

Official partner Business

  • Asahi Group
  • Obayashi Corporation
  • Kikkoman
  • Sogo Security Insurance (ALSOK)
  • Toshiba
  • Nisshin Flour Group
  • Panasonic
  • Hitachi, Ltd.
  • Fukoku Life Insurance
  • Mizuho Financial Group
  • Sumitomo Mitsui Trust Bank

Operations Department OPERATION DIVISION

Safe and secure,
Supporting a comfortable experience.

We manage daily operations to ensure that each and every customer can enjoy their time at the Observation deck safely and with peace of mind. We are at the forefront of supporting daily operations, including measures to improve in-house services that cater to the needs of our customers, operational support during events and special openings, and training of on-site Staff at the Observation deck .

Main role KEY ROLES

  • Observation deck operation
  • CS improvement
  • Operations Management

An important role in supporting the Observation deck project

Store Operations Division STORE OPERATION DIVISION

Capture your memories of TOKYO SKYTREE.

We operate and manage the TOKYO SKYTREE official shop and café. To ensure customers can take home tangible memories of TOKYO SKYTREE, we are committed to planning and developing original goods, creating attractive store displays, and improving customer service. Furthermore, through our retail and food service businesses, we directly contribute to increasing the overall revenue of TOKYO SKYTREE.

Main role KEY ROLES

  • Store operations
  • Product Planning
  • Customer service

Store operations that ensure customer satisfaction

Radio Tower Business Headquarters ELECTRIC WAVE TECHNICAL DIVISION

Supporting TOKYO SKYTREE with technology.

Alongside its tourism business , TOKYO SKYTREE's other pillar is its radio tower business. As an infrastructure supporting society, it maintains and manages the equipment of the world's tallest Free-standing broadcasting tower , supporting people's daily lives in fields such as broadcasting and communications. Furthermore, it is involved in utilizing its height as a research and observation base and in the rental business of the radio tower, playing a role in expanding the value and Future of TOKYO SKYTREE through the power of technology.

Main role KEY ROLES

  • Radio tower equipment management
  • Social infrastructure
  • Rental business

The facility's appeal will be enhanced through the implementation of renovation work.

Scenes from the lighting enhancement work.