利用規約Terms of Use

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This website primarily provides information related to TOBU RAILWAY CO., LTD. and TOBU TOWER SKYTREE Co., Ltd., and is operated with the aim of deepening the understanding of TOKYO SKYTREE TOWN for a wider range of customers. Users of this website will use its services in accordance with these Terms of Use. By using this website, you are deemed to have accepted these Terms of Use. The content of these Terms of Use may be added to or changed as needed, so please refer to the latest Terms of Use posted on this page when using the website.

Article 1 : Terms of Use

  1. These Terms of Use apply to all aspects of using the services (hereinafter referred to as "the Services") on the internet homepage " TOKYO SKYTREE Official Site" ( https://www.tokyo-skytree.jp/ ) provided by TOBU RAILWAY CO., LTD. and TOBU TOWER SKYTREE Co., Ltd. (hereinafter referred to as "the Company").
  2. Users who use the above services (hereinafter referred to as "Users") are deemed to have accepted the contents of these Terms of Use.

Article 2 Scope of these Terms

  1. Any notices issued by the Company as specified in Article 4 shall constitute part of these Terms of Use.
  2. In addition to these Terms of Use, any terms of use for each service separately stipulated by our company and any rules for use of each service stipulated in the "Notes on Use" at the beginning of each service shall also constitute part of these Terms of Use, regardless of their name.

Article 3 Changes to these Terms

  1. We may change these Terms of Use without prior notice.
  2. The revised terms of use will take effect from the time they are posted on the website, unless otherwise specified by the Company.

Article 4 Changes and Suspension of Service Provision

We may change, add, or discontinue all or part of the content of our services, regardless of the reason, without prior notice to users.

Article 5 Disclaimer

  1. The Company makes no guarantees regarding the completeness, accuracy, reliability, or usefulness of the content of the Service or the information that users obtain through the Service.
  2. The Company shall not be liable for any damages incurred by users as a result of using the Service (including damages arising from disputes with other parties), and shall not be obligated to pay compensation for such damages.

Article 6 Principle of self-responsibility

  1. If a user receives an inquiry or complaint from a third party (whether domestic or foreign; the same applies hereinafter) in connection with the use of the service, the user shall handle and resolve the issue at their own responsibility and expense.
  2. If a user has any requests, questions, or complaints regarding the actions of others, the user shall notify the other party directly and shall resolve any resulting issues at the user's own responsibility and expense.
  3. If a user causes damage to the Company or a third party through the use of the Service (including cases where the user causes damage to a third party or the Company due to the user's failure to fulfill his/her obligations under these Terms of Use), the user shall compensate for the damage at his/her own responsibility and expense.

Article 7 Prohibition of use outside the scope of personal use

  1. Unless approved by the Company, users may not use any data, information, documents, statements, etc. (hereinafter collectively referred to as "Data, etc.") obtained through the Service for the purpose of copying, selling, or publishing beyond the scope of private use permitted by copyright law.
  2. The User may not have a third party commit any act that violates the preceding paragraph.

Article 8 Prohibition of Sales Activities

  1. Users may not use the Service for sales activities, profit-making purposes, or for the purpose of preparing for such activities (hereinafter referred to as "sales activities").
  2. Notwithstanding the preceding paragraph, if the Company separately approves, the User may conduct sales activities within the scope of the approval.

Article 9 Other Prohibited Actions

Users shall not engage in the following acts when using the service.

  1. Any act that infringes or may infringe the intellectual property rights such as copyrights and trademarks of our company or others.
  2. Any act that infringes or may infringe the property, privacy or portrait rights of others.
  3. Any act that discriminates against or slanders others, or damages the honor or credibility of others.
  4. Any act that is or may be linked to fraud or other crimes.
  5. Sending or displaying images, documents, etc. that are obscene, child pornography, or child abuse.
  6. The act of establishing or soliciting for a pyramid scheme.
  7. Tampering with or deleting information of our company or others that can be accessed through the service.
  8. Impersonating another person to use the service.
  9. The act of transmitting harmful computer programs, etc., or leaving them in a state where they can be received by others.
  10. Pre-election campaigning, election campaigning or any other similar activity, as well as any activity that violates the Public Offices Election Act.
  11. Accessing other parties' facilities or service facilities (meaning communication facilities, computers, other devices and software provided by our company to provide services, hereinafter the same) without authorization, or any act that interferes with their use or operation (including any act that may interfere with such use or operation).
  12. The act of collecting Individual information of others without their consent or through fraudulent means.
  13. In addition to the above, any acts that violate laws and regulations, these Terms of Use, or public order and morals (prostitution, violence, cruelty, etc.), acts that interfere with the operation of the service, acts that damage our company's reputation or infringe on our company's assets, or acts that cause harm to others or our company.
  14. The act of linking to data, etc. that contains any of the acts listed above (including cases where such acts are being performed by others) with the intent of encouraging such acts.

Article 10 : Links to this website

Users are required to link to the top page ( https://www.tokyo-skytree.jp/ ) when linking to this website. Displaying this website within a frame on the linking site is prohibited, as it may mislead users about the operator or source of the information.

Article 11 Deletion of Data, etc.

Due to the necessity of operating and maintaining the service, we may delete data registered by users on the service equipment without prior notice to users.

Article 12 Individual information protection

Our company handles users' Individual information in accordance with our separately defined " Individual Information Protection Policy." Furthermore, the purpose of use when acquiring Individual information is as stipulated in "Purpose of Use Regarding Acquisition of Individual Information." However, for services provided by companies other than ours, the Individual information protection policies of those companies will apply.

  • Privacy Policy
  • Regarding the purpose of use of Individual information obtained

Article 13 Legal preparation

  1. Unless otherwise specified, the use of the service, the information posted, and the interpretation and application of these terms of use shall be governed by the laws of Japan. In addition, if any dispute arises regarding the use of this site, the Tokyo District Court shall be the court of first instance with exclusive jurisdiction.
  2. This document will come into effect at 10:00 on October 26, 2007, Japan Standard Time.

That's all. TOBU TOWER SKYTREE Co., Ltd.

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TOKYO SKYTREE
〒131-0045 1-1-2 Oshiage, Sumida-ku, Tokyo
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    • About TOKYO SKYTREE
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    • Getting Here Top
    • Getting Here by Public Transport
    • Getting Here by Car
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    • 東京スカイツリー4F
      正面エントランスへの行き方
      Getting to the 4F Main Entrance at TOKYO SKYTREE
  • News
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Group Facilities

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© TOBU RAILWAY CO.,LTD. & TOBU TOWER SKYTREE Co., Ltd.
TOKYO SKYTREE, Skytree, and TOKYO SKYTREE are registered trademarks of Tobu Railway Co., Ltd. and Tobu Tower Skytree Co., Ltd. (TOKYO) SKYTREE is a service mark /trademark of TOBU RAILWAY CO., LTD. and TOBU TOWER SKYTREE Co., Ltd., registered in Japan, United States of America and other countries.

The blue sky and TOKYO SKYTREE visible through the fully bloomed cherry blossoms.
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TOKYO SKYTREE TOP
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  • Getting here
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Buy tickets

  • 展望台入場
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Company Information

Careers

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  • Privacy Policy
  • About Privacy Policy
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    &オフィシャルホテル
    Official Travel Agency & Official Hotel
  • Use of intellectual property
  • Terms of Use
  • Advertising opportunities at TOKYO SKYTREE TOWN®
  • List of Official partner
A woman's back as she gazes at the cityscape and Mt. Fuji from the window of an Observation deck.
Tickets and Pricing
  • Observation Deck Basic Admission Ticket (Observation Deck Only)

    Admission Tickets for the Observation Deck

  • Observation Deck & Experiences Tickets Including Special On-site Experiences

    Special Event Tickets

    +
  • Observation decks, Facilities and Access Observation Deck and Top Attractions Package

    TOKYO SKYTREE Enjoy Pack

    +
  • Admission Information
  • Expected Crowds
  • Requests for Visitors
  • Change or Cancel Your Reservation
Even better deals for groups of 15 or more! Group reservations (general public/schools)
A panoramic view of the city with sunlight streaming through gaps in the clouds.
Opening Hours
  • Facility Opening Hours
TOKYO SKYTREE seen against a blue sky.
Floor Guide
  • Floors 445 & 450 Tembo Galleria
  • Tembo Deck (Floor 350)
  • Tembo Deck (Floor 345)
  • Tembo Deck (Floor 340)
  • 5F EXIT Floor
  • 4F Entrance (Ticket Counter)
  • 1F Group floor
  • Facilities & Services
Cityscape and a distant view of TOKYO SKYTREE
Featured events
A woman's profile as she gazes at the View from the window of an Observation deck.
TOKYO SKYTREE
How to Enjoy Guide
  • Birthday Services
  • Commemorative Photography
  • Postbox
  • TOKYO Aozora Souji
  • SKYTREE ARCHIVES
  • SKYTREE GALLERY
The cityscape and TOKYO SKYTREE spread out under a blue sky, with Mt. Fuji visible in the distance.
Getting here
  • Getting Here by Public Transport
  • Getting Here by Car
  • Getting Here by Chartered Bus
  • Getting Here by Bicycle or Motorcycle
  • How to Get to the 4th‑floor Entrance
Silhouettes of people gazing at Mt. Fuji and the cityscape from the windows of the Observation deck.
お問い合わせ・
よくあるご質問
Contact & FAQs
  • Frequently Asked Questions
  • Frequently Asked Questions (Group Reservations)